Their standard solutions are We're going to refund without having even knowing what buyer is dealing with and 2nd we reorder merchandise for you personally but that should be obtainable in next supply slot which might be a single entire working day. This means you get a little something and look ahead to two days for a slip-up by them.
At bigbasket your buying expertise is our precedence and we'd love to know how we can enhance our app along with companies.
See dialogue · bigbasket @bigbasket_com 6h Replying to @SUDHEERCHUNDURl @bigbasketblog We regret the inconvenience brought about. Could you you should assist us with all your registered agreement details, we can have this checked.
Deliberately trying to idiot consumers. I placed buy two days back as well as shipping man contacted me just once to verify my handle. He was only a society faraway from me and he stated he couldn’t obtain my handle and left for one more area without even informing me. Then i contacted purchaser care plus they told he are unable to come now so rescheduled my buy to next day early morning slot And that i obtained confirmation concept that I'd personally acquire my grocery in morning slot. Upcoming working day i waited complete working day but no contact no phrase from them, infact i made an effort to Make contact with them Nonetheless they no reaction and then later past night time someway contact matured to client care and so they claimed they misplaced get so would substitute and buy and have it sent following day evening slot !
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This is simply not ample now the things they did was eliminated one of my product through the checklist without having informing me ! I known as them several situations to receive it provided they usually had been expressing its not obtainable anymore eventually they added it i dont know the way they managed or how they had been fooling me right before that! Last but not least these days get was provide by the due date and shipping and delivery dude reached my deal with with no even contacting me (dnt knw how he obtained my handle which 2 times ago he was not able to get). Now they shipped Improper product and shipping and delivery boy was declaring product is identical as purchased i dont know how these men are jogging this application! So irresponsible and impolite guys ! Negative working experience!
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This is simply not sufficient now whatever they did was removed one among my product in the listing without informing me ! I referred to as them various situations to acquire it bundled and so they ended up declaring its not readily available any more at last they additional it i dont understand how they managed or how they were being fooling me prior to that! Last but not least now order was supply punctually and delivery guy reached my deal with devoid of even calling me (dnt knw how he received my deal with which two times back he was unable to get). Now they shipped Incorrect merchandise and shipping boy was expressing product is same as ordered i dont understand how these fellas are operating this application! So irresponsible and impolite fellas ! Bad encounter!
Watch discussion · bigbasket @bigbasket_com 8h Replying to @TanuuKunal Thanks for sharing your particulars. We are having this checked and can get back again for you shortly read more with the update. Kindly spare us some time.
* Uncomplicated research selections: Conveniently store from your past purchases with the help of SmartBasket, else use our many search alternatives: scan the bar code research, give voice instructions, use filters on groups or manufacturers.
Look at discussion · bigbasket @bigbasket_com 8h Replying to @TanuuKunal We regret the inconvenience triggered. Could you be sure to assistance us together with your purchase variety? We will do our best to assist you to.